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How To Use Your New School App

How to navigate the main calendar


How to log in and change my password?

In your welcome email, you will receive your user name and password as well as a link to download the app. Turn on remember me on your sign in page.

If you forget your password, tap Forgot Password? on your sign in page.  Enter your email and then tap Reset Password. Sometimes your password reset email might go to spam so please check there. 

Your new password must contain 8 characters, at least one uppercase letter, at least one lowercase letter and at least one number.

You are also able to reset your password within the app. Go to Menu > Settings > Account Details > Account Password

Any troubles please email us at


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How do I customise my family members or school years?

You can change the colour of your school year. Go to Menu > My Schools > Tap on the year you want to change > Select the colour.


How do I quickly skip ahead in time?

When you open the calendar for the first time, you’ll open up to the schedule view. To move ahead to a date in the future. Tap on the down triangle next to the month. Swipe left to get to the month you want and tap on the day. If you see colour dots under that day that tells you there is an entry there. To get back to today tap the box at the top right with the green dash.

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How do I see a summary and tick off my tasks?

Click on the top right hand box to see a summary of all your to dos. This is your task view. If your ‘to do' entry is done, you can tick it off in either the schedule view, or in the entry itself. Marking done will remove future deadlines and reminder entries from the main calendar view. It will remain in the task view to remind you that you have done it.

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How do I request changes to my entries, plan or activities?

Participating schools only

If your school enables your School Calendar Assistant app to filter by your co-curricular activities and you want to change yours, go to Menu > Links > tap on Change my school activities form.



How do I sync to my Apple phone calendar?

Once you have synced you can click on the link in any entry in your phone calendar on your mobile and it will open up the myWhānau app in the right entry for all the detail.

To Sync to Apple iCalendar:

Before you sync, please in your iPhone tap Settings and then Calendar. Tap Fetch New Data (this is at the bottom). Then Select every 15 mins.

Then in the myWhānau app to go Menu > Settings > Add To Phone Calendar. Tap Add to iCal. Please be patient and wait 10-20 secs or so for the pop up Add Calendar Subscription to appear. Tap OK then approx. 10secs later a "The Calendar has been added" will appear and you can select either view or done.

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How do I sync to my Google Calendar app?

There are a few more steps to sync to Google Calendar as Google insists that you sync via your desktop calendar, not your mobile phone. The advantage with this is that you can see myWhānau entries in your desktop calendar too and well as in your mobile app.

It is important to note that Google updates the sync every 8 to 12 hours. 

We have made a step by step guide for you.


Step by Step instructions for Google

Associated entries – what are they and how do they work?

At the bottom of some entries, you will see a link to associated entries. This links entries that are related to each other so you can toggle between them all quickly. For example, school camp will have camp dates, forms that need completing and gear lists all on separate entries.

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What is the Links page?

This is where you can find links to your most commonly accessed school web pages such as payment page or absence notification. Go to Menu > Links.

Links in situ